How mail-in repair works

Simple, transparent, and secure. Here's exactly what happens after you book.

1. 1
   Book online

   Pick your phone, choose the repair, and see the exact price before you confirm.
2. 2
   Pack your device

   Back up your data first. Wrap your phone in bubble wrap and place it in a sturdy box.
3. 3
   Mail it in

   Ship to the address in your confirmation email. We recommend a trackable, insured carrier.
4. 4
   We diagnose & repair

   We log your device on arrival, confirm the repair, and start work the same day when possible.
5. 5
   Track the status

   Use your booking reference and email to see live status updates.
6. 6
   Shipped back to you

   We ship via tracked mail. Tracking number is added to your booking.